We bought a North Trail 27RKSS2013. Brand new.
Took it back 2 weeks after that because the slide is not running in its track and makes a horrible crunch noise when it runs. Dealership took it apart and we were told that the slide out is too large. We were told to make sure we were level when using it. So we did that, and problems continued.
Now we just had the slide wall explode. The dealer fixed it, and did a shabby job. Now the wall bows and the ceiling is ripped. Now our window glazing and window trim is getting munched up because the slide is set crocked.
Dealer called Heatland, they blamed it on the slide manufacturer. It will cost me 3,000 to have someone come look at it, to what shrug their shoulder at me.
Thanks for backing up your EXPENSIVE rigs Heartland. I very unhappy with your company.
Product or Service Mentioned: 2013 Heartland Rvs North Trail Rv.
Reason of review: Damaged or defective.
Monetary Loss: $23000.
Preferred solution: Let the company propose a solution.
I liked: Floor plan.
I didn't like: That i bought a lemon.