Most helpful review

Heartland Sucks. Quality is LOW End; Service is Worst

Heartland Rvs - Heartland Sucks. Quality is LOW End; Service is Worst
Heartland Rvs - Heartland Sucks. Quality is LOW End; Service is Worst
Heartland Rvs - Heartland Sucks. Quality is LOW End; Service is Worst
Heartland Rvs - Heartland Sucks. Quality is LOW End; Service is Worst
Heartland Rvs - Heartland Sucks. Quality is LOW End; Service is Worst
Heartland Rvs - Heartland Sucks. Quality is LOW End; Service is Worst
We have had our new "luxury" 5th wheel for 4 years and have had over 40 issues. It has gone back to Indiana to the factory 3 out of the 4 years and each time came back not fixed and damaged. We have scratches and gouges in millwork and doors. We have grease on mattress...
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7 comments
#2021670

I also just bought a Luxury Heartland 5th wheel and have had nothing but recalls and headaches. Failure after failure.

Broken promises after broken promises. The dealer saying it’s heartland and visa versa.

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ID
#1025311 Review #1025311 is a subjective opinion of poster.
Product
2012 Heartland Rvs Big Country Rv
Cons
  • Incompetent mechanics
  • Arrogance
  • Poor quality
Reason of review
Bad quality
Loss
$20000
Preferred solution
Full refund

Recall notice 21v428 regulator

Vin # 5SFSB2628MN441596 We have replaced this regulator with a Camping World part #F273846 High capacity two stage 400,000 BTU with backflow prevention fittings and level indicator and CSA approved.
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ID
#3821410 Review #3821410 is a subjective opinion of poster.
Location
Billings, Montana
New Reviewer

Heartland 3160EL

Nothing happened, GREAT RV!! These people that complain all seem to have one thing in common, they all sound like idiots and it follows they'll be satisfied. Idiots shouldn't make big purchases. Our Bighorn is exactly as advertised and is everything we expected it would. VERY HAPPY WITH THE HEARTLAND!!

User's recommendation: Buy a Heartland, they make a great RV.

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ID
#3817081 Review #3817081 is a subjective opinion of poster.
Location
Mooresville, North Carolina
Preferred solution
Nothing
New Reviewer

Pissed Off Customer

Heartland Rvs - Pissed Off Customer
Heartland Rvs - Pissed Off Customer
Heartland Rvs - Pissed Off Customer
Heartland Rvs - Pissed Off Customer
Heartland Rvs - Pissed Off Customer
I think I can one up you all, when it comes to complaining about the Heartland Warranty. I have a 2021 Torque Toy Hauler Trailer and like a lot of you folks I did my home work and thought Heartland made a quality product and would be a good brand to purchase. I...
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ID
#3807298 Review #3807298 is a subjective opinion of poster.
Location
Yorba Linda, California
Cons
  • Heartland not backing their warranty
  • Heartland not backing warranty
  • Warranties suck
Loss
$500
Preferred solution
Pay for the damage my insurance company paid for

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Verified Reviewer
New Reviewer

Worse purchase and most regretted ever!

Heartland Rvs - Worse purchase and most regretted ever!
Heartland Rvs - Worse purchase and most regretted ever!
Heartland Rvs - Worse purchase and most regretted ever!
Heartland Rvs - Worse purchase and most regretted ever!
Heartland Rvs - Worse purchase and most regretted ever!
Heartland Rvs - Worse purchase and most regretted ever!
Purchased 9/28/21 in Maryland. Disaster from the start! Started reporting "issues" 10/8/21 to dealer in Frederick, MD with no response. First trip out 30 days after purchase, water pouring in from the rear front of roof soaking the interior floors, etc. Dinette table...
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ID
#3792690 Review #3792690 is a subjective opinion of poster.
Location
Glen Burnie, Maryland
Pros
  • Large kitchen
Cons
  • Very poor quality
  • Very poorly built
  • Quality of unit
Loss
$4600
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

This is the worst of the worst. NEVE NEVER BUY HEARTLAND RV

I have a 202* ***k unit. The slide out have been open 4 times in two years. The rollers on the slide where not install properly, this is acording to Heartland. But they dont consider them part of the 3 year structure warrenty. My slide out floor are roting out from...
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ID
#3755251 Review #3755251 is a subjective opinion of poster.
Location
York, Pennsylvania
Pros
  • Nice features and floorplan
Cons
  • Too many problems for a brand new camper
  • Completely fell apart
  • Very poor quality
Loss
$8000
Preferred solution
have them admit there poor quality and reapir it free,
New Reviewer

Back Rv is debonding

My fifth wheel is just over a month old and has been in the shop for more 25 days for many reasons but most is the glue is not bonding to fiberglass

User's recommendation: Never buy a heartland.

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ID
#3731141 Review #3731141 is a subjective opinion of poster.
Location
Kaplan, Louisiana

Delay on order

When is my order going to ship? No more words needed. More words will not solve the problem Just the product

User's recommendation: Maybe.

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ID
#3714063 Review #3714063 is a subjective opinion of poster.
Location
Reynoldsburg, Ohio

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Verified Reviewer
New Reviewer

New RV falling apart

I purchased a new Heartland Pioneer in 2021 and it has had nothing but continuous issues. Heartland won't refund my money or foz the issues and the dealership is nothing but excuses.
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ID
#3712794 Review #3712794 is a subjective opinion of poster.
Location
Providence, Rhode Island
Pros
  • Nice floor plan
Cons
  • Workmanship
  • Poor quality
  • Have had issues with it from day 1
Loss
$36000
Preferred solution
Full refund
New Reviewer

New England DAF

Heartland Rvs - New England DAF
Heartland Rvs - New England DAF
Dealers are changing the inspection process, DAF outside of protocol and without merit, will advise further.

User's recommendation: Contact 315-800-****.

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ID
#3693643 Review #3693643 is a subjective opinion of poster.
Location
Watertown, New York
New Reviewer

I bought this camper brand new and as soon as the warranty was up every thing you can think of want wrong . First 3 years in the outer wall starts bubbling out with water damage by the time is start

I bought this camper brand new and as soon as the warranty was up every thing you can think of want wrong . First 3 years in the outer wall starts bubbling out with water damage by the time is start to see that the floor of the slide start rotting then the ac stops working short in the wall and 1 of the stabilize stoppedworking. 4 years in the roof Membrane is coming undone and another slide is starting to bubble out. I will never by a hartland Is product again.

User's recommendation: Don't buy.

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ID
#3671531 Review #3671531 is a subjective opinion of poster.
Location
Boiling Springs, South Carolina
New Reviewer

2022 Heartland Trail Runner 26rl

StaWeve had the unit since Feb 2022 and its a new unit. Since purchasing the water pump went out within 4 days of delivery, the gray water from the kitchen sink is draining into the black tank and the siding on the drivers side front had bubbled out and all but come...
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ID
#3626592 Review #3626592 is a subjective opinion of poster.
Pros
  • Floor plan
Cons
  • Quality
  • Lack of warranty follow up
  • Extremely poor quality of workmanship and assembly
Preferred solution
Full refund

Not a happy camper

My 2020 heartland torque 373 has given us nothing but headaches. From day one weve had so many things go wrong. We took it back several times during the one year warranty. First one of the jacks fell down while we were on the road and bent. It had to be replaced. When...
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ID
#3601542 Review #3601542 is a subjective opinion of poster.
Location
Austin, Texas
Pros
  • Floor plan and options
  • Floorplan and price

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New Reviewer

Structural an defective issues

Heartland Rvs - Structural an defective issues
Heartland Rvs - Structural an defective issues
Heartland Rvs - Structural an defective issues
Heartland Rvs - Structural an defective issues
Heartland Rvs - Structural an defective issues
Heartland Rvs - Structural an defective issues
Update by user May 13, 2022

I am very upset I bought this brand new camper to travel for work and to bring my family along and the whole time I’ve had this camper I’ve been constantly repairing it as far as trim goes an little things but when the wind start to cause the sidewalls of the camper to crack on both slides and both sides of the slide outs and one wall is deformed and looks like it will Continue to get worse I really hope to hear back from heartland to there is a serious structural problem with this 2022 mpg ultra light cruiser

Original review updated by user May 13, 2022
Sidewall on both sides is cracking near slides on both sides an multiple issues with workmanship on the inside. Sound bar wont work with tv, cant get one of the recliners to recline and the ac in the kitchen area doesnt work properly this camper only lasted two months

User's recommendation: Make sure to inspect it head to toe by the way I haven’t even had this camper two months and it’s already falling apart.

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ID
#3573032 Review #3573032 is a subjective opinion of poster.
Location
Fort Morgan, Colorado
Product
Heartland Rvs Rv Warranty
Pros
  • Layout design
  • Looks of product
  • Pull good
Cons
  • Poor accountability for product
  • Shoddy workmanship
Preferred solution
Let the company propose a solution
New Reviewer

Complaints more and more

Heartland Rvs - Complaints more and more
Heartland Rvs - Complaints more and more
Slide out floor bad water damage. On all slide two years old and 80k unit. I was told by heartland its my fault. The unit has never been tower it in a park. Total bs.

User's recommendation: Stay away go to a keystone.

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ID
#3541757 Review #3541757 is a subjective opinion of poster.
Location
Wilmington, Delaware
Preferred solution
Get it fix ASAP at no cost to me

Received Dell laptop but didn't receive the cords

I am still waiting on the cords for Dell laptop. Action speaks louder than words. Give me date I can expect to receive the cords.
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ID
#3541624 Review #3541624 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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