Gorrie, Ontario
Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Location
Price Affordability
Website
5 comments

Our trailer had gone to heartland for "warranty work" and upon returning now has more issues than when it left, upon return hooked up water and a leak ensued causing mould.The outer laminate had a six inch gap.

They "forgot" to put a light on the exterior, the stereo does not work properly, damage to our trailer that was not there before it left but no one can explain it. Customer service lies about conversations and then laughs at you when you get upset that they lie. Worst trailer I have ever purchased!

Company is the worst to deal with I think they are all best friends as they cover for each other.I also will never buy a trailer from morrys trailer service as per reviews from people!

Reason of review: Damaged or defective.

Monetary Loss: $10000.

Preferred solution: Full refund.

I didn't like: Customer service, Lies, More issues since repair, Dont care attitude.

Had an Experience with Heartland Rvs?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1315092

It was junk before it ever left the factory, my advise to you is keep pursuing the issue, maybe you and all the other tons of victims can file a class action suit.Believe me you don't have a Lemmon.

They are all that way.

Horrible not worth anything really.Keep pursuing!!!

Kingranch2017
Tonopah, Arizona, United States #1303083

Did you buy from Walkerton Ontario? There customer service and service is gone down hill for the past few years!

Anonymous
to Kingranch2017 #1315098

It's not the customer service,, the product is manufactured all over with the same crappy standards, heck your r.v.could have been thrown together anywhere.

They are all junk. Would you like to be the owner of something that lucrative that 25 of those exact same things were built in 8 hours? That's a low number.

The reason being is that the more they make and the faster they throw them together,, The bigger the paycheck for the laborers, get my drift.Why make 200.00 a week , when you can make a 1000.00

Anonymous
#1134831

I have come to the conclusion that the secret to owning an RV is to buy Silicone Sealant

by the case.Along with lots of duct tape,tools,and electrical wire of all sizes.

Anonymous
to Anonymous #1315095

Why are you putting up with spending thousands upon thousands of dollars for a lemon?Except you aren't alone.

I swear to you they are 95% all that way.If you really knew what you really have you would cry.

You May Also Like

Heartland Rvs - Poor workmanship Heartland Rvs "After numerous issues fridge replaced / micro / 2acs/ stress crack/ broken stud / 3 delaminations / awning mounted wrong / black water tank falling out was at Camping World..." Read more Heartland Rvs - Heartland Sucks. Quality is LOW End; Service is Worst Heartland Rvs "We have had our new "luxury" 5th wheel for 4 years and have had over 40 issues. It has gone back to Indiana to the factory 3 out of the..." Read more Heartland Rvs - Slide exterior/floors rotting due to manufacturer defects  Heartland Rvs "Though we really loved the toy-hauler layout, Heartland is a company that does not care about making things right for their customers. Their newer models now have a protective barrier/trim..." Read more Heartland Rvs - Quality is Junk Heartland Rvs "There is so many things wrong with this fifth wheel bought New 2013, Heartland Silverado 37QB. just to name a few window's leak framework is terrible screws were not..." Read more Priceline is Fraud Priceline "Bought a hotel reservation that was changeable. Turned out it was bait and switch. Out over $1200. See the screen grab of the actual page I purchased from. Note the..." Read more CHOPRETAIL Chopretail "WENT TO WALMART.COM AND MY ORDER WAS SENT TO CHOPRETAIL. THEY SENT ME OLD STALE PRODUCT. THE LABLE ON IT ITEM WAS SO DISCOLORED IT HAVE TO BE AT LEAST..." Read more Dresslily - Wrong Color and it came to me Tangle Dresslily " This item came to me it's a ugly color it was tangled and I needed replaced I've been trying to call but no one is answering so now I'm..." Read more Brighter Image Lab - Misused photos & go fund me account Brighter Image Lab "Back in 2015, I was searching for option cheaper than having all my teeth removed and getting an upper denture. I sent in a phone and a testimonial to these..." Read more