Heartland Rvs - Lack of technical data and Dealer Support.
We bought our 2014 25RKS Prowler from Lloyd Bridges RV in Chelsea MI. It has been to say the least an exercise in abysmal customer service.
They had our camper for over a month and STILL did not complete the warranty work, nor could I get any technical data specific to this camper. The Black water gages have never worked,doors fall off cabinets, the lack of quality is beyond any level of acceptable standards. I have the distinct impression that since we did not buy a 5th wheel or class A we are not even on their radar! This also seems to be the case at most RV stores and repair facilities!
Thus I am making all the repairs and modifications myself. I wish I had bought a LANCE!
Reason of review: Warranty issue.
Location: Ocoee, Florida
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Looked at lance too , well built,very nice just expensive