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1.0

We have had our new "luxury" 5th wheel for 4 years and have had over 40 issues. It has gone back to Indiana to the factory 3 out of the 4 years and each time came back not fixed and damaged.

We have scratches and gouges in millwork and doors. We have grease on mattress and rug in bedroom. Stains on bedspread. Sawdust and chips of wood left on counters and floor Holes drilled to run wires and left exposed Two of the three tanks leaked along.

City water inlet has failed 3 times and I could go on and on and on. Refrigerator seal failure All sides leaked multiple times Our dealer has stopped carrying the brand because of all their failures and their technicians inability to correct the problems I have over one hundred photos documenting the inferior quality of our Heartlands Big Country 5th wheel. We have owned other fifth wheels and traded up to get more luxury. Big mistake; huge!

Do your self a favor and save the headaches. Don't buy a Heartland.

Reason of review: Bad quality.

Monetary Loss: $20000.

Preferred solution: Full refund.

Heartland Rvs Cons: Poor quality, Incompetent mechanics, Arrogance.

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Guest

I also just bought a Luxury Heartland 5th wheel and have had nothing but recalls and headaches. Failure after failure.

Broken promises after broken promises. The dealer saying itโ€™s heartland and visa versa.

Guest

I think Nationwide News coverage is long overdue. This Industry makes Billions of dollars a year " Selling the American Dream!" My Cyclone happened to have a leak in the underbelly that led to a black mold problem that landed my family and dogs in the ER within 3 days of delivery.

After doing ERMI and VOC test- my unit was found to have a HERTSMI score of 16 ( outrageously high mold index, ) not to mention the Formaldehyde was 50Ppb despite the Dyson air purifier On high and all windows and doors wide open. A swab test of the particle board on bed frame which showed Aspergillas of 10,000 - these are Cancer causing , Organ destroying , Neurotoxins guaranteed to deteriorate the health of unsuspecting victims this Morally Bankrupt Business.

These people are even above the EPA! Now that is impressive :(

Addison Okh
reply icon Replying to comment of Guest-1752833

What year Cyclone did you have out of curiosity?

Guest

We have similar issues. We have owned the Big Country for 17 months 13 of them sent back to repair.

Would like to hear your story. Shoot me an email, melreal24@***.com

Guest

The whole product line is not worth spend the money for the cost of materials. You could have the same result if you built it yourself.

The only way the public is protected from getting ripped off is to continue passing along information. If you don't recieve fairness keep hollering there are agencies other that the BBB.

Depending where you are from. Social media is one of the best

Guest
reply icon Replying to comment of Guest-1315084

Agree!!!!!!!!!!!!

Guest

Does anyone that owns a 2016 open range 379 3x have trouble with water leaking In the corner at the bottom of the steps by the cabinet?

Guest
reply icon Replying to comment of Guest-1309636

BEWARE IT IS JUNK. that won't be your only problem,, you better get on it.

They won't stand by their product, so be prepared. You are definately going to have more issues.

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