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We have had our new "luxury" 5th wheel for 4 years and have had over 40 issues. It has gone back to Indiana to the factory 3 out of the 4 years and each time came back not fixed and damaged.

We have scratches and gouges in millwork and doors. We have grease on mattress and rug in bedroom. Stains on bedspread. Sawdust and chips of wood left on counters and floor Holes drilled to run wires and left exposed Two of the three tanks leaked along.

City water inlet has failed 3 times and I could go on and on and on. Refrigerator seal failure All sides leaked multiple times Our dealer has stopped carrying the brand because of all their failures and their technicians inability to correct the problems I have over one hundred photos documenting the inferior quality of our Heartlands Big Country 5th wheel. We have owned other fifth wheels and traded up to get more luxury. Big mistake; huge!

Do your self a favor and save the headaches. Don't buy a Heartland.

Product or Service Mentioned: 2012 Heartland Rvs Big Country Rv.

Reason of review: Bad quality.

Monetary Loss: $20000.

Preferred solution: Full refund.

I didn't like: Poor quality, Incompetent mechanics, Arrogance.

  • Heartland Big Country
  • Heartland Rv Review
  • Heartland Rv Poor Quality
  • Heartland Rv Issues
  • Heartland Rv Problems
Company wrote 0 public responses to the review from Mar 24, 2017.
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Cambridge, Ohio, United States #1322414

We have similar issues. We have owned the Big Country for 17 months 13 of them sent back to repair.

Would like to hear your story. Shoot me an email, melreal24@yahoo.com


The whole product line is not worth spend the money for the cost of materials. You could have the same result if you built it yourself.

The only way the public is protected from getting ripped off is to continue passing along information. If you don't recieve fairness keep hollering there are agencies other that the BBB.

Depending where you are from. Social media is one of the best

to Anonymous #1390266


Colorado Springs, Colorado, United States #1309636

Does anyone that owns a 2016 open range 379 3x have trouble with water leaking In the corner at the bottom of the steps by the cabinet?

to Anonymous #1315086

BEWARE IT IS JUNK. that won't be your only problem,, you better get on it.

They won't stand by their product, so be prepared. You are definately going to have more issues.

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