Shubenacadie, Nova Scotia
3 comments
Not resolved
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Just purchased a 25 ft Prowler Prls 2017 on Thursday Sept.22.

(We regretfully traded our second hand 2007, 23 ft Jayco Jayflight). Before our purchase we looked at several makes and models. My husband and I decided on this particular model because of the floor plan. We wish we had searched more carefully for these reviews.

We looked at and asked about the water pump, water heater, tank sizes, furnace, ac, etc. We liked the colour choices of the cabinets, walls, floor etc. Our first weekend out and we noticed how poorly the cabinet doors were installed. The hinges on one door are 1/4in.

lower than the hinges on the other 3 doors above the sink/counter area. Two doors above the couch are not level, nor are the two below the tv shelf. The trim around the slide out has nail heads sticking out. The shower stall floor is flimsy.

The hand towel holder is too low and the towel drags a couple of inches onto the sink. There was no toilet tissue holder-my error in not noticing but expected one. Ice cube trays do not come with this fridge model. When disconnecting cords from outlets, it feels as though you are going to pull the wall with it.

We had to ask to have covers over the two roof vents as they do not come installed. We know that actual wood is not used for most of the cabinetry but the staples used are placed in a sloppy way.

Very disappointed and disheartened in this particular model.Would like to have our $$ back.

Review about: 2017 Heartland Rvs Prowler 25p Rls Rv.

Reason of review: love the floor plan, design and color choices.

Had an Experience with Heartland Rvs?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Oneonta, New York, United States #1265604

Thank you, I have a Jayco 27dsrl whitehawk and was thinking of trading in for a mallard 302, not know!

Anonymous
Nashua, New Hampshire, United States #1225605

I understand your frustrations and I am very sorry to hear, but this is nothing compared to the issues that my wife and I have with our new 2016 Heartland Mallard travel trailer.We have returned it 4 times to the dealer (after only owning for 5 months) to have it fixed and it still leaks water and we can't get our money back!

It's better to get this info out there and warn people that these trailers are poorly constructed.

I haven't yet signed up for this page but will send you my email address.I am currently sending info to the better business bureau

Anonymous
to Anonymous Moncton, New Brunswick, Canada #1342822

We would love to know what results you were able to get.

You May Also Like

Heartland Rvs - Very poor quality Heartland Rvs "Door trim is paper wrapped glued sawdust, not wood, floor rotting on each slide do to rain splashing up from tires, stripping didn't fit rain got behind it and rusted..." Read more Heartland Rvs - Poor workmanship Heartland Rvs "After numerous issues fridge replaced / micro / 2acs/ stress crack/ broken stud / 3 delaminations / awning mounted wrong / black water tank falling out was at Camping World..." Read more Heartland Rvs - Defective tires no help Heartland Rvs "In 2 weekends 2 tires blew wrecking both sides of our 5th wheel. I called heartland and they said im on my own. 2 years old and a trashed trailer...." Read more Heartland Rvs - 2015 Bighorn 3750 fl 5th wheel Heartland Rvs "delamination on left side panel of slide out and structural issues on rear left and right side screws broke off so the sliders frame is coming apart from the frame..." Read more Metropcs - Horrible Service, Customer Service & Experience Metropcs "Worst phone service provider I have ever used. The service is horrible the phone CCRS will place on hold 15 mins consecutive without even checking back in and make you..." Read more Danger! Must Cure Obesity Company giving dangerous medical advice and selling fake products Must Cure Obesity Co "Be careful out there consumers with this company and it's sister companies Gastric.care, Gastric Bypass Alternative, and Roca Labs. I am a healthcare professional and was asked by a patient..." Read more Must Cure Obesity Co.- SCAM ALERT! Must Cure Obesity Co "As a person looking for a weight loss plan I found this company and it is easy to see that it is owned by the same person that owns Roca..." Read more Wish - My money or a lawsuit Wish "My credit card document states that I spent over $600 in checking out my car on your app I registered out of Baltimore City I recently just got a lawsuit..." Read more