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2.5

Bought North Trail 24 BHS approximately two years ago new. First weekend, camped on the farm and the water leaked. Took 2 months for Heartland to send new tank.

Dealer warranty service indicated they strapped new tank to fix issue. Two years later, tank was leaking again and the underneath was sagging. By feeling underbelly, youโ€™d think the water tank fell out. This will be our 3rd tank in 2 years.

We took apart today to find:

1. Strapping was 2โ€ tin strips loose, held together with one screw and duct tape. No value whatsoever.

2. Thereโ€™s a 6 inch hole in the floor that the 1 inch fill tube goes through, unfilled gaps. Not sure how mice donโ€™t get in.

3. Tank was still in place but the bottom was sagging. After fully draining tank, there was around 20 gallons of water below the drain. Normally there is no bottom support on tank.

The tank plastic is thin & soft and wholly unsuitable for a travel trailer - a 5 gallon bucket is thicker. 52 gallons is 450 lbs, there is no way a tank of this quality can hold that weight, especially travelling. Perhaps this works for a park model but do not recommend for any travelling with water.

Will be building a reinforced bottom for new tank. Unless you happen to be a fabricator that enjoys crawling under trailers, Heartland is not the brand for you.

Reason of review: Bad quality.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

Heartland Rvs Pros: Bunk rm with bathrm and door.

Heartland Rvs Cons: Product quality, Product quality - water tank.

Location: 3 Queens Dr, Red Deer, AB T4P 0K1, Canada

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