Contact Heartland Rvs Customer Service
Heartland Rvs Phone Numbers and Emails
Toll-Free Number:
-
(877) 262-8032
Customer Service:
-
(574) 262-8030
Headquarters:
-
(574) 262-5992
Sales:
-
(888) 262-5992
Heartland Rvs Emails:
How to Contact Heartland Rvs?
Most Popular Number:
| Total calls: 539 | Issues resolved: 22 | Last call: May 12, 2025 |
Heartland Rvs Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Heartland Rvs Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Heartland Rvs is 8772628032. 81% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Heartland Rvs may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Heartland Rvs Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Heartland Rvs is 8772628032. 81% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Heartland Rvs may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
People call Heartland Rvs mainly because of product/ service, request for information and return/ replace.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Heartland Rvs is info@heartlandrvs.com. 74% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Heartland Rvs Website:
Heartland Rvs Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday: 8:00am - 5:00pm (EST)
Friday: 8:00am - 4:00pm (EST During Winter)
Friday: 8:00am - 3:00pm (EST During Summer)
Fax:
Heartland Rvs Customer Service Reviews
Our Heartland Pioneer RV has been stored inside for the last 2 1/2 years, with the exception of using it during the summer occasionally. We ventured out this past Christmas on an out of state trip, and the RV started leaking, it's still under warranty, and just want it fixed, just to be told that it's not covered because we didn't seal the roof every 90 days!!!
WHAT? We are new RV'ers, and we're never told to do this.
I can't express how deeply disappointed I am with Hartland RV and their South Fork model. This RV has been a nightmare since day one.
The build quality is shockingly poor; it feels like it was thrown together without any care. The longer we use it, the more problems ariseeverything from leaks to electrical issues. Its as if the RV was designed to fall apart.
Despite numerous attempts to contact customer service for help, Ive been met with complete indifference. Its infuriating to be ignored after spending so much on what should be a reliable product.
The lack of support from Hartland RV is just as disappointing as the RV itself.
If youre thinking about the South Fork, do yourself a favor and run the other way.
This has been one of the worst purchases of my life, and I genuinely regret ever getting involved with Hartland RV. Save your time, money, and sanitylook for an RV thats built to last!
How Good is Heartland Rvs's Customer Service?
Summary of Heartland Rvs Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Heartland Rvs?
Product/ Service Question:
- “Water leak”
- To purchase a ladder
- “Broke Rv frame”
Request for Information Question:
- “Want to know where I can get a freshwater tank for a 2016 landmark Newport”
- “Information for a 2016 north trail heartland model 24 bhs”
- “Just random tech questions”
Return/ Replace Question:
- “Outer electric panel replacement”
- “Replacement slide seals”
- “Sofa replacement”
Shipping and Delivery Question:
- “Where is fuse box on Eddie Bauer camper”
- “Where is the transfer switch located”
- “Black water valve location”
Staff Question:
- “No one will answer the customer service number”
- “Technical service”
- “Grey tank issue need service team”
Employment Question:
- “Paystub”
- “For a job”
- “Pay stubs”
Payments and Charges Question:
- “Have and unexplained amount of problems with my camper”
- “Payment”
- “Bout amount”
Account Question:
- “Problem logging in”
- “PAint codes on 2014 big country reAr cap”
- “Accounts payable”
Website/ Application Question:
- “Needing to know where to instal dryer vent 2016 Heartland sundance platinum”
- “3 seasons door installation”
- “I have a 3055RL Bighorn and want to have auto leveling installed”
Activation/ Cancellation Question:
- “Cancel policy”
Other Question:
- “Slide out parts”
- “Leveling”
- “Need 4” Wiper seal base 1”rail”
Compare Heartland Rvs Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
