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Contact Heartland Rvs Customer Service

How to Reach a Person at Heartland Rvs

Verified Contact Information

Toll-Free Number:

  • 1-877-262-8032
Call Now
Send Message

Customer Service:

  • 1-574-262-8030

Headquarters:

  • 1-574-262-5992

Sales/ Reservations:

  • 1-888-262-5992

Customer Service:

service@heartlandrvs.com

General Info:

info@heartlandrvs.com

Heartland Rvs Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Heartland Rvs Phone Number
1 (877) 262-8032
Average Hold Time
00:01:48
Average Calls duration
4 minutes
Most Popular Heartland Rvs Email Address
info@heartlandrvs.com
Heartland Rvs Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact Heartland Rvs?

Most Popular Number:

(877) 262-8032
Total calls: 551 Issues resolved: 23 Last call: Jan 29, 2026

The Heartland customer service phone number is 1-877-262-8032. You can call the company’s Help Center for general information and assistance with issues related to their service. The professional customer support agents will answer your questions about the vehicle you are interested in, help you choose the RV according to your needs, preferences, and budget, provide care tips, and offer interior options. You can also use this contact as the Heartland HR phone number if you are interested in job positions at the company. Another number to reach customer care is 1-574-262-8030. The Sales department is available at 1-888-262-5992. To get in touch with official representatives at the headquarters, dial 1-574-262-5992.

The Heartland RVs customer service email address is service@heartlandrvs.com. You can send your complaints and suggestions to this address. The customer care team will study your matter, consider your comments, and email you back as soon as they find ways to solve the issue. If you require general information about the company or its services, email your request to info@heartlandrvs.com. Alternatively, you can use the online form on the official website to reach the Heartland RVs Help Center with your inquiry.

The Heartland corporate office mailing address is Heartland Rvs, 2831 Dexter Drive, Elkhart, Indiana 46514, United States. The company’s representatives at this office are ready to deal with official correspondence and documentation sent by mail. You can also use this address to reach the Heartland customer service team with concerns, complaints, or compliments. The Data Protection Officer is available at Thor Industries, Inc., ATTN: IT Department, 601 East Beardsley Avenue, Elkhart, IN 46514, should you have questions about the Privacy Policy or Data Protection.
To check dealer locations near you, visit the Heartland website and click the Find a Dealer button in the top right corner of the homepage.

The Heartland RV customer service hours are Monday to Thursday from 8 a.m. to 5 p.m. and Friday between 8 a.m. and 3 p.m. EST. You can call the customer care helpline within these hours should you need information or require assistance. You can also use the live chat feature during the business hours. If you need help outside of working hours, the virtual assistant is available 24/7 and is ready to offer FAQ articles according to your request. You can also contact support via direct messages on social media. If your inquiry is not urgent, email it to the Heartland Help Center or complete an online form on the website.

PissedConsumer Club

Contact Information

Heartland Rvs Website:

Heartland Rvs Help Center:

Corporate Office Address:

Heartland Rvs
2831 Dexter Drive
Elkhart, Indiana 46514
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 8:00am - 5:00pm (EST)

Friday: 8:00am - 4:00pm (EST During Winter)

Friday: 8:00am - 3:00pm (EST During Summer)

More contact details

Fax:

(574) 262-8340

Summary of Heartland Rvs Customer Service Calls

680 TOTAL
CALLS
03:31 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Heartland Rvs?

Product/ Service Question:

  • “Warranty water heater is leaking”
  • “Water leaking from ceiling”
  • “Water leak”

Request for Information Question:

  • “Question about Xantrex inverter on a Hitch RV”
  • “Question about Xantrex inverter in Hitch RV”
  • “We wanted to get some information on a cyclone 4215”

Return/ Replace Question:

  • “Outer electric panel replacement”
  • “Replacement slide seals”
  • “Sofa replacement”

Shipping and Delivery Question:

  • “Where is fuse box on ***”
  • “Where is the transfer switch located”
  • “Black water valve location”

Staff Question:

  • “No one will answer the customer service number”
  • “Technical service”
  • “Grey tank issue need service team”

Employment Question:

  • “Paystub”
  • “For a job”
  • “Pay stubs”

Payments and Charges Question:

  • “Have and unexplained amount of problems with my camper”
  • “Payment”
  • “Bout amount”

Account Question:

  • “Problem logging in”
  • “PAint codes on 2014 big country reAr cap”
  • “Accounts payable”

Website/ Application Question:

  • “Needing to know where to instal dryer vent 2016 Heartland sundance platinum”
  • “3 seasons door installation”
  • “I have a 3055RL Bighorn and want to have auto leveling installed”

Activation/ Cancellation Question:

  • “Cancel policy”

Other Question:

  • “Lost keys”
  • “Landing gear”
  • “Been on hold for hours on two attempts and cannot reach anyone via telephone”

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