They day we took our 2015 Sundance home we found the tv on the floor. Screwed into nothing wall. Shower put in wrong so water runs on floor. USB ports don't work, not connected. Water fills the underbelly twice. Rubber around the slidouts tearing. Three blown tires...Read more
Bought a 2014 Cyclone 4114 in Nov of 2014 and have to say, the quality, for a rig that retailed for $100,000+, is horrible. First rainstorm it flooded my kitchen and livibg room. Fove trips to Dixie RV, 80 miles each way, and they still didnt fix it. I finally found an...Read more
Had a 2009 North Trail, one minor issue. Decided to upgrade, and went back to Heartland. Purchased a 2017 North Trail, thinking it was a Heartland, all is good. Come to find out, the quality is nowhere near what the 2009 was. Nowhere. Shoddy construction, TV bracket...Read more
Heartland Rvs - Refused to pay warranty work after it was agreed to.
Long story by Alan at the warranty department is a liar. Do not believe anything this guy tells you. Refused to pay second service trip because tech had to wait three days for the part. Claimed that he should have performed the work in one trip. What a freaking idiot. Coach has been nothing but problems since the first day. Don’t believe they are of superior quality. To *** with Heartland.
Heartland Rvs - Never again will I purchase a heartland Big Country RV!!
Couch leather(Not)'started peeling less that 2 years old. Sink fell apart( no clips )Fireplace blower ( burnt out, no replacement:(Made in China, refridgerator hose rotten in places.. 1,659 dollars later..?!! No a happy camper...
Heartland Rvs - Hard wall shell bubbling
Own a 2013 elkridge and this year the hardwall is bubbling in a few spots!! Somewhat discussded. Thought they were to be a good make/model!!!
Heartland Rvs - Awful experience with Heartland
One problem after another with extremely poor customer service and repair. They have an excuse for everything. RV is a piece of junk and Heartland Representatives lye as fast as they can talk.
We own a 2012 Heartland Sundance 3300ck and LOVE IT!!!! We have only had 2 small issues; the door lock jammed and the service tech came and repaired immediately and a tree went through our roof, natural act! Heartland worked very diligently with 3 Way Campers in making...Read more
NEVER EVER BUY A "HEARTLAND" RV very poorly assembled, was in for repair 10 times for various repairs, air conditioner, table leaf didn't work, bedroom slide failed, blew out tires, mounding warped and fell off, bolts coming threw kitchen floor, black water tank leaked...Read more
We had looked at a number of travel trailers for 3 years to find the right one , We thought we had . What a surprise . This has been like a bad dream for us.We have worked a long time to pay for a retirement RV and cant use it with out issues and not small ones . Just...Read more
They build out North Trial 22FBS and are having nothing but problems with it the front door is crocked the shower leaks and by the refrigerator the wall is bowed out trim is coming off NOT HAPPY and this was ordered and built. Me and my husband wish we never even...Read more
I purchased it last year in July 2016. I have been able to use the camper only 5 times. My last trip, the legs would not come down & we discovered a little too late that there are no manual cranks in the camper. We were able to borrow a crank & enjoy the rest of our...Read more
I am writing this in hopes that other buyers research before they purchase, and stay away from Heartland. I did not do this and now I am paying for it. I have a 2016 HL Pioneer RG28 trailer that 3 months out of factory warranty needs over 5K in repairs. [I have...Read more
Purchased 5/2016. Shocks installed incorrectly, rubber dryrot. Water line under refrigerator so water leaked all over the floor. Rear window must have been leaking for some time because the floor next to the leak was moldy. Slides didn't close properly. By the time...Read more
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