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Bought North Trail 24 BHS approximately two years ago new. First weekend, camped on the farm and the water leaked. Took 2 months for Heartland to send new tank. Dealer warranty service indicated they strapped new tank to fix issue. Two years later, tank was leaking...
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2.5
I liked
  • Bunk rm with bathrm and door
I didn't like
  • Product quality - water tank
  • Product quality
#1294263
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Bought our Prowler trailer in 2016 in Grand Prairie Alberta, we had a walk through with one of the men who work at Happy Trails, I asked him why the shower wall was so mushy ( like there was nothing behind it) he said that they were made that way for contracting and...
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#1293703
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Manufacturer has been aware of our problems from day one still waiting on parts . Now we have more problems; Heartland should have the lemon law; really miss our Keystone!! Heartland does not care about quality or customer service. Our Big Country 5th wheel is 2018....
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1.2
#1293074
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Heartland Rvs - Horrible service

A window was ordered for my camper over 2 weeks ago, (the main large window) they still have not shipped it. Meanwhile, my 2018 camper is sitting with plastic covering the gaping hole! Customer service tells me that "it may come in today & we'll ship it next week". What?!?!?! The camper is nice, wish we could use it. Traded in my 2014 cascadia for it & right now, i'm missing it.
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
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Warranty
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#1291577
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Bought a Heartland 22XL Prowler back in November 2017. Took it out for the first time on memorial weekend 2018. Got to the camp site. First of all getting the water situated, we notices a hose that should of been ran through the floor. Instead it was just laying there....
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Anonymous
BB

Update I have heard from Heartland and they are working with me to solve my issues.

#1288158
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Heartland Rvs - Delaminaton issues

Bought our Heartland 2012 Cyclone new in 2012. Major delamination on druvers side walls and slideouts. Contacted Anthony in Elkhart and he says its not their problem. Our insurance agent has seen we've maintained our unit and he says it's a manufacturing issue since its on the slideouts as well as the walls. Anyine else have this priblem?
#1283625
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We purchased our camper 4 years ago. Our roof is completely rotten. We have a 12 year warranty. Guess what...in the owners manual in fine print states “camper needs to be checked by dealer every 90 days”. Are you kidding me. Who sells a camper with that? We have...
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1.0
I didn't like
  • Purchase was a mistake
#1281016
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The RV has several nice qualities. My wife and I have been rehabbing our house and we have lived int the RV for 5 months with two cats. I like the layout. There are a few issues with the finishes but overall, I wish I could endorse it. Have said that, the company...
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2.3
#1279429
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Purchased a brand new travel trailer.....ordered from Heartland. It was absolutely thrown together without any thought to quality. First time we hooked up to water, we had a leak underneath. I had to crawl under it and slice the plastic underbelly to let the water out....
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Anonymous
BB

I agree. I have several problems with my 2018 22LX Prowler. Several issues, one of the worst is they didn't even bolt down the toilet !!!

1.0
#1279005
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Heartland Rvs - Mallard M312

Worst camper I’ve ever owned
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Interest Rate
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Price Affordability
Product or Service Quality
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Value for money
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#1277688
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