I am currently pursuing Texas Lemom Law to get a total refund on my 2017 Heartland Big Country. So many issues. Many are major. Water dripping from ceiling at several points in trailer. AC's don't cool on hot days. Plenum bubbling. Slide outs fail even after many...Read more
I can't get the hydraulic jacks or slides to go out on our 2015 Big Country Heartland 5th wheel. Can't get to the fuse box behind the refrigerator. When I hooked it up earlier today to take it out, it did read "low voltage". Any suggestions? I've tried looking up...Read more
We recently visited our local Camping World in Valencia, Ca and were intetested in the 2018 Mallard M312. While inspecting it we found several flaws in the workmanship. The sales person said they havent inspected it yet, BUT will make sure all warranty work is...Read more
Stevenson Ranch, California
Heartland Rvs - 2014 Heartland 34SE piece of junk
I have a 34 SE Heartland Silverado. What a piece of junk. Hydraulic levelers fo not work properly. Drivers side is always 1-1/2” shorter so the Coach is constantly leaning. Delamination, screws protruding under vinyl roof. Camper has been maintained and pampered but this camper is not made of any quality.
Heartland Rvs - Refused to pay warranty work after it was agreed to.
Long story by Alan at the warranty department is a liar. Do not believe anything this guy tells you. Refused to pay second service trip because tech had to wait three days for the part. Claimed that he should have performed the work in one trip. What a freaking idiot. Coach has been nothing but problems since the first day. Don’t believe they are of superior quality. To *** with Heartland.
Heartland Rvs - Never again will I purchase a heartland Big Country RV!!
Couch leather(Not)'started peeling less that 2 years old. Sink fell apart( no clips )Fireplace blower ( burnt out, no replacement:(Made in China, refridgerator hose rotten in places.. 1,659 dollars later..?!! No a happy camper...
Heartland Rvs - Hard wall shell bubbling
Own a 2013 elkridge and this year the hardwall is bubbling in a few spots!! Somewhat discussded. Thought they were to be a good make/model!!!
First, tail lights burned out in one years time. I installed high quality 100,000 hour LED signals. Second, the electrical power converter took a dump. I had a professional replace that. Third, fridge was not getting cold. Process of elimination told me it was the...Read more
We purchased a new 2015 Wilderness BH2850. The first warranty issues were a bad speaker inside right frim the beginning. The shower surround was also delaminated and required service to adhere properly. This was a 6 month stay at the dealership. Then just 2 years after...Read more
Thank you for the time. Sad as we are looking to buy a coach soon an I can assure you it will not be a Heartland product!! I know the whole history of the coach and have known the original owners to know that no repair was made to this area of the coach. For you to...Read more
I didn't like
- Customer serice
They day we took our 2015 Sundance home we found the tv on the floor. Screwed into nothing wall. Shower put in wrong so water runs on floor. USB ports don't work, not connected. Water fills the underbelly twice. Rubber around the slidouts tearing. Three blown tires...Read more
Bought a 2014 Cyclone 4114 in Nov of 2014 and have to say, the quality, for a rig that retailed for $100,000+, is horrible. First rainstorm it flooded my kitchen and livibg room. Fove trips to Dixie RV, 80 miles each way, and they still didnt fix it. I finally found an...Read more
Had a 2009 North Trail, one minor issue. Decided to upgrade, and went back to Heartland. Purchased a 2017 North Trail, thinking it was a Heartland, all is good. Come to find out, the quality is nowhere near what the 2009 was. Nowhere. Shoddy construction, TV bracket...Read more
We own a 2012 Heartland Sundance 3300ck and LOVE IT!!!! We have only had 2 small issues; the door lock jammed and the service tech came and repaired immediately and a tree went through our roof, natural act! Heartland worked very diligently with 3 Way Campers in making...Read more
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