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1.5

Bought a new 2014 big horn in March 2014. Have had minor problems that I have had to get fixed.

But in June of this year I notice while I was waxing the front cap that my Gel Coat, clear coat was coming off. I contacted the place I purchased the unit from and they called Heartland about the problem. The finish is suppose to be covered for 3 years, which this is not right for the amount of extra you pay for the gel coat option! Which was great because we had only owned it for 2 years.

Wrong the factory said 3 years from the date of manufacturing. The factory man said that units could set on lot for 3 year before they are sold. Our unit was manufactured in Feb. 2013, but sold as a 2014.

This is not right I told him the warranty should start on the date of purchase. Not only that but the finish should last a lot more than 2 years.

I was told that they out source their paint job and gel coat.

Reason of review: Bad quality.

Location: Hannibal, Missouri

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