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1.8

Bought used after 5 times, like new...other than, hot water tank had *** in it from manufacturer skid, exterior door had cracks vertically (we bought new altho they said weather did it, Weather Guard?) back wall had to be completely replaced, our expense due to drain stripping on top put on upside down. Luckily no interior damage, back wall was mush, we taped window in to get it home in one piece.

Everywhere a window or vent was cut out, the outside wall is bubbled due to poor manufacturing chalk. Believe me, we have always maintenanced our campers...these are original problems no QA dept should ever have passed. Discovered our shades were installed upside down...microwave has door leak as it steams up when using. Every nail or staple hole had putty smeared on them, never wiped off.

Our slide puts grease marks on the carpet, scary to even put it in or out, not sure it will work. Cabinets predrilled for shock absorber hinges, had to order and pay for them only to receive them with no screws. When I called to tell them screws were missing, response was "we don't sell screws" . Outside stereo speakers fell apart, not weather proof.

The last straw was our recliners, the backs are completely cracked and material, supposedly leather, are peeling off. I have them duct taped. I posted on Heartland site and actually attacked by other consumers defending Heartland....saying all our fault. Whatever.

Worse purchase we ever made and don't even want to unload it on anyone, we have better conscious than this company.

Such a disappointment in the 5th wheel and non existent consumer service. We use it for winter in fla and 10 days only in summer.

Reason of review: Bad quality.

Monetary Loss: $1500.

Heartland Rvs Pros: Floor plan.

Heartland Rvs Cons: Poor quality product poor customer service, Very poor quality and workmanship.

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