983 views
New Reviewer
9 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.0

reported problem well within 1st yr warranty. The dealer (camper city) tried easy fixes for awhile then cut us loose.

Kitchen floor rotted out. Neither heartland nor above stood behind their product. . well documented.

Reported them to BBB. Had a hearing. BBB lawyer told me off to the side no way they were taking camper back, even if they could not fix the leak. Saw that Camper City was not interested in the truth but only to squirm out of their responsibility.

Also, the BBB was not going to *** the hand that fed them. Lost my temper. Walked out of hearing. 7 yrs later, still a nightmare.

I have spent thousands trying to fix it. Meanwhile Camper City still has an A+ BBB rating.

Some day they'll answer to a higher power. Moral: Watch out for the snakes in the grass.

Reason of review: Warranty issue.

Monetary Loss: $36633.

Preferred solution: Full refund.

Heartland Rvs Cons: Them not standing behind their product.

Location: 2831 Dexter Dr, Elkhart, IN 46514, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Same problem. Roof leaking.

Soft spot in floor.

Dealer got nowhere with the manufacturer. They don't carry their products any more.

Guest

Call the attorney general, this product should never be on the road. Sorry for your experiance.

Luckily for social media. Get the word out to anyone you can. There is a Web site called Scam guard, next post all you stuff on Facebook, instagram, twitter.

People from all over the world read this stuff. Get someone to help you if you aren't sure how to do this

Julieanna Tsu

Sounds to me like it's fellow consumers like you that ruin it for the rest of us. You are whining about a 2011 unit that you most likely neglected and here we are 6 years later B*TCH*NG about.

You even went to court over this? You still lossed? You through a pissy fit and walked out?

It's incompetent people like you that make it harder for honest owners to get things resolved. Shame on you!

Guest
reply icon Replying to comment of Guest-1302861

The 2011 unit was bought new in 2012. Except for the leaking slide roof and damage in other 2 slides roof...the unit is beautiful.

Has full body paint and looks like new! Hardly used! I can send pics. Honest owners can't get things resolved with Heartland!

Or we would Not be complaining! I have not yet gone to court. Who the *** are you to call me incompetent, dishonest, and neglectful.

Since your mouth runneth over the shoe must fit for U not US! Wait till it happens to U!!

Guest
reply icon Replying to comment of Guest-1302887

Thank you, both of you, because the comments are the defense are making me happy. Why because I live in a twenty year old airstream.

I am putting in new flooring because two dogs have ruined our carpeting, and paid four hundred dollars to repair my heater this winter. so compared to the happy heartland person who is discussing a six year old heartland that is having problems as normal and my heater was twenty years ago I feel happy. i dont have leaks, the airconditioner needs regular maintenance, and my fridge is so old i still defrost with a hairdryer. yet ever week i get a complement on my tin box, it needs a second air conditioner i will agree but ran like a champ is minus 13 degree weather.

almost everything wrong with it we broke through dumb mistakes. i complain on it being small at thirty four feet and no slide out.

then thinking about buying a cyclone i get on this post and read what someone considers reasonable as breaking down is way more than my twenty year old airstream has had in its life and i am like ok I will be happy where I am at. Next time i get dissatisfied I will get back on this forum and remind myself to count my blessings.

Guest
reply icon Replying to comment of Guest-1313304

They are junk and I believe you totally

Guest
reply icon Replying to comment of Guest-1313304

AIRSTREAM IS THE BEST, I see antiques still on the road, you have a gem, believe me. If anybody who owns a heartland product were to look at how they were put together they would vomit

Guest
reply icon Replying to comment of Guest-1302861

I have seen first hand how this junk is made so don't discredit until you know the facts. They are junk believe me

Guest
reply icon Replying to comment of Guest-1302861

No way. Supplier should warranty these type of problems. Do u work for them?

Heartland Rvs Reviews

  1. 178 reviews
  2. 120 reviews
  3. 36 reviews
  4. 8 reviews
  5. 10 reviews
Heartland Rvs reviews