Thank you for the time. Sad as we are looking to buy a coach soon an I can assure you it will not be a Heartland product!! I know the whole history of the coach and have known the original owners to know that no repair was made to this area of the coach. For you to...Read more
I didn't like
- Customer serice
Since I purchased this RV from Camping World in Jacksonville, FL. I have had issues with it. On the trip home I lost all running lights on the trailer. So a few days later it went back for a fix. Told it was done. Had to evacuate for Hurricane Mathew, and once again I...Read more
They day we took our 2015 Sundance home we found the tv on the floor. Screwed into nothing wall. Shower put in wrong so water runs on floor. USB ports don't work, not connected. Water fills the underbelly twice. Rubber around the slidouts tearing. Three blown tires...Read more
Heartland Rvs - Heartland is horrible company!
We had a 2013 Rockwood, bought it brand new. Not a fifth wheel. Loved it! Traded for a Heartland Sundance 37 ft fifth wheel. It is falling apart. Bad warranty work. Comes out worse than when it went in. I have filed with the lemon law! Never buy anything owned by Thor industries! Never Heartland. I feel like taking it in for repairs and leaving it there for ever!
Heartland Rvs - 2014 Heartland 34SE piece of junk
I have a 34 SE Heartland Silverado. What a piece of junk. Hydraulic levelers fo not work properly. Drivers side is always 1-1/2” shorter so the Coach is constantly leaning. Delamination, screws protruding under vinyl roof. Camper has been maintained and pampered but this camper is not made of any quality.
Heartland Rvs - Refused to pay warranty work after it was agreed to.
Long story by Alan at the warranty department is a liar. Do not believe anything this guy tells you. Refused to pay second service trip because tech had to wait three days for the part. Claimed that he should have performed the work in one trip. What a freaking idiot. Coach has been nothing but problems since the first day. Don’t believe they are of superior quality. To *** with Heartland.
Heartland Rvs - Never again will I purchase a heartland Big Country RV!!
Couch leather(Not)'started peeling less that 2 years old. Sink fell apart( no clips )Fireplace blower ( burnt out, no replacement:(Made in China, refridgerator hose rotten in places.. 1,659 dollars later..?!! No a happy camper...
Bought a 2014 Cyclone 4114 in Nov of 2014 and have to say, the quality, for a rig that retailed for $100,000+, is horrible. First rainstorm it flooded my kitchen and livibg room. Fove trips to Dixie RV, 80 miles each way, and they still didnt fix it. I finally found an...Read more
Had a 2009 North Trail, one minor issue. Decided to upgrade, and went back to Heartland. Purchased a 2017 North Trail, thinking it was a Heartland, all is good. Come to find out, the quality is nowhere near what the 2009 was. Nowhere. Shoddy construction, TV bracket...Read more
We own a 2012 Heartland Sundance 3300ck and LOVE IT!!!! We have only had 2 small issues; the door lock jammed and the service tech came and repaired immediately and a tree went through our roof, natural act! Heartland worked very diligently with 3 Way Campers in making...Read more
NEVER EVER BUY A "HEARTLAND" RV very poorly assembled, was in for repair 10 times for various repairs, air conditioner, table leaf didn't work, bedroom slide failed, blew out tires, mounding warped and fell off, bolts coming threw kitchen floor, black water tank leaked...Read more
We had looked at a number of travel trailers for 3 years to find the right one , We thought we had . What a surprise . This has been like a bad dream for us.We have worked a long time to pay for a retirement RV and cant use it with out issues and not small ones . Just...Read more
They build out North Trial 22FBS and are having nothing but problems with it the front door is crocked the shower leaks and by the refrigerator the wall is bowed out trim is coming off NOT HAPPY and this was ordered and built. Me and my husband wish we never even...Read more
I purchased it last year in July 2016. I have been able to use the camper only 5 times. My last trip, the legs would not come down & we discovered a little too late that there are no manual cranks in the camper. We were able to borrow a crank & enjoy the rest of our...Read more
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