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1.8 Based on 91 reviews
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  • Customers like
    • Floor plan 10
    • Design 4
    • Good sales people 3
  • Customers don't like
    • Customer service 11
    • Overall quality 9
    • Quality 8
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I purchased a North Trail 21FBS in May of 2015 from Camping World of Kissimmee, FL. Right off the batthe 120v. heater didnt work on AC, Shower head was clogged with PTFE tape, foil backsplash was coming off the kitchen, A/C vents were blowing styrofoam bits, shower door leaked, and kitchen sink drain leaked into the drawers, ruining them and the lower kitchen wood. I understand that there will be a few things that need adjusted on a new unit,... Read more

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this trailer has so many problems my husband now cant get the heat to work he has brought a battery and still cant get the propane heat to work Itis very cold in iowa and this trailer has been nothing but a problem wish he would have kept the trailer he traded in we are very disapointed he might have to go to hotel because there is going to be a snow storm this trailer was a waste of money please do not waste your money on one the trailer is... Read more

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Our floor rotted out and a bunch of mold appeared on the one side of the camper. The insurance says its wear and tear Bull%%it. For as much money as I spent on this camper this should not be happening after 8 years. I think they should fix all the mold and replace the floor. I find it terrible to spend all that money and it does this. I feel like it is junk. Now we cant use a camper that I have to pay for, for the next 12 years and the kids can... Read more

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We bought our 2011 Elk Ridge fifth wheel model number 39QSQB from a family member in 2014. They used the camper twice and maybe pulled it 3k miles.. That was the most expensive mistake I have ever made!! A RV that retails at well over 50k would make someone think they are getting a top of the line RV... Well that is far from true, this is the biggest pile of *** I have ever seen!! EVERYTHING on this RV is falling apart! Starting at the axles,... Read more

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Heartland Rvs Rv complaint 170792
1 of 3

We had a flat left side of rv and when tire blew it ripped all the wiring underneath fifth wheel and the gas line and back landing jack Motor .

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Piece of JUNK. Purchased in 2012 used. Looked very nice and what we wanted. Bought the extended warranty thank goodness. The first trip out we blew 3 tires. The frig went out, the air condition had a leak needed replacing, radio would not work correctly. Had a leak where the water heater vent was and leaked inside. Under the shower the piping came loose and thank goodness it leaked outside. It leaked on a seal on top and leaked in the closet and... Read more

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Let me start by saying the concept of the side patio us brilliant. Who wouldn't want to enjoy sitting out there on a warm summer evening? However, the concept is one thing...the build quality is a total different story. The number of issues my wife and I have had with this unit is endless. From the day we took delivery, we had a leak from the bath tub drain pipe. The leak was dripping underneath right near the main electric plug. I was... Read more

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Heartland Rvs - 2015 Bighorn 3750 fl 5th wheel
1 of 2

delamination on left side panel of slide out and structural issues on rear left and right side screws broke off so the sliders frame is coming apart from the frame took it to the dealer they contact Hartland manufacturing they denied the claim said it was due to water leaks and the warranty had expired in June 2016 I said it was a factory defect the customer rep said I have to prove it was a factory defect had other problems the kitchen chairs... Read more

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Had this camper one month. Week one started off problem after problem. I'm pretty sure there is not an audit or inspection process for this company. I've emailed the ceo multiple times. No one calls back, no one cares. My husband is having to do a complete remodel to a BRAND NEW CAMPER! Quality isn't their specialty. Extremely disappointed. I could list well over 30 problems and photos.

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We looked at and bought a NEW 2013 Heartland North Trail on July 4, 2014. Everything looked great. We asked to have toppers put on the slide out units. The next week when we went to pick it up, the dealer said " we have a small problem". A bubble had developed on the back side panel, near the top, between the 2 slide units. The dealer, Camping World, had attempted a repair, and made it worse. They wanted to cut out a small area and patch it. We... Read more

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