I purchased it last year in July 2016. I have been able to use the camper only 5 times. My last trip, the legs would not come down & we discovered a little too late that there are no manual cranks in the camper. We were able to borrow a crank & enjoy the rest of our...Read more
I am writing this in hopes that other buyers research before they purchase, and stay away from Heartland. I did not do this and now I am paying for it. I have a 2016 HL Pioneer RG28 trailer that 3 months out of factory warranty needs over 5K in repairs. [I have...Read more
Purchased 5/2016. Shocks installed incorrectly, rubber dryrot. Water line under refrigerator so water leaked all over the floor. Rear window must have been leaking for some time because the floor next to the leak was moldy. Slides didn't close properly. By the time...Read more
Heartland Rvs - Repair issues
At has never worked properly, parts on order through charger taking forever, lawn mower is quieter thanthe "whisper " ac
Heartland Rvs - Pioneer RG26
Bought unit 7/30/16 used 3 times with water leaks,shower stall surround falling off wall,refrig blew, now has major water leak that has wrecked the floor and insulation under belly and who knows what else. It's been at dealer since 5/17. Camping World and Heartland as per many phone conversations don't seem to care.
Heartland Rvs - Furnace
*** thing never stays working
Heartland Rvs - Leak in window caused table base to warp and break allowing table to fall over, radio not connected to speakers, furnace only blowing out of 2 vents. We have had this Breckenridge Lakeview park model
Multiple issues on a park model that we have had less than 30 days. Heartland customer service blows us off a d the deal Kamper City in OH is just as bad. Really poor workman ship and poor materials. A total turd, dealer too. Do not purchase anything Heartland builds and definitely do not go to Kamper City.
Our slideouts won't go out or slide in all at once. they have to be stopped and start over, the refrigerator keeps going out and has to be reset, thermostat control in living quarters reads 32j-38 degrees in summer and won't come on when it is 90+ outside. Had to have...Read more
WE PURCHASED A BRAND NEW 2015 NORTH TRAIL. WHEN WE GOT IT THE RADIO WAS NOT HOOKED UP RIGHT, THE CABINETS WERE MISSING SOME PULLS, AND THE FRIDGE WAS NOT HOOKED UP RIGHT. THEN A MONTH AFTER WE PURCHASED IT, WATER STARTED LEAKING IN THE BEDROOM. IT WAS "FIXED" AT...Read more
On vacation with a 2 yr. old 3875 bighorn and had water leak. Behind refrigerator my husband thinks. Shut off water dispenser and ice maker and leaked stopped. Now were going to have to pay a fortune to have refrigerator removed and leak fixed. For such an expensive...Read more
Our front AC unit wasn't working so we took it in for repair. We went on vacation in Missouri and Tennessee. When we went to use the front AC it would not work after being in to be repaired. While in Tenneesee the other AC started leaking condinsation inside the...Read more
Wilderness Heartland 2017 3250BS. The materials they put on this rig sucks. Its made so cheap that we started having issues when we drove off the dealer. First the heater, the sove fan broke, second the refrigerator, the side tire bracket broke off and now the last...Read more
Heartland doesn't care,all they care about is pumping RVs out at little cost to them. The Business you purchased your Pioneer from will not back you because if they yell to loudly at heartland the Business will be blacklisted. Heartland will not send them Rvs ,no...Read more
I didn't like
- Unacceptable customer service
- Said they dont care
Have a 2018 prowler 18 lx 13 problems 1st trip called heartland the sent me back to Dixie rv in calera .al.to fix been 3 months now 7/10/17 Dixie has had it for 2 weeks not fixed as of today don't look to good for this week they wont talk to us.ask for $ back that is...Read more
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